Editorial Policy
Every guide on this site is built from primary sources: the bank’s own pages, the FDIC, the CFPB and the Federal Reserve. We review guides on a schedule, fix mistakes openly, and publish general information only. We are an independent site, not a bank, and nothing here is financial advice.
How we research a guide
We start with the bank itself. Branch and ATM pages, fee schedules, account disclosures and the app’s help section tell us what the bank says it offers. Marketing pages are a starting point, not the last word, so the fee schedule wins over the headline.
Then we check that claim against outside sources:
- FDIC – whether an institution is FDIC-insured, and how deposit insurance works. As of November 2026 the standard coverage is $250,000 per depositor, per insured bank, per ownership category.
- CFPB – consumer rules on overdraft, disclosures and complaints, plus its public guidance on everyday banking.
- Federal Reserve – background on payments, rates and how the banking system works.
When a bank page and a regulator disagree, we go with the regulator and say so. When we can’t confirm something, we leave it out or label it as unconfirmed. We don’t fill gaps with guesses.
What we do and don’t do
We don’t take a bank’s word on its own ranking. We don’t write about “best” anything without saying what we compared. We also don’t promise outcomes: rates, fees and branch networks change, and what suits one person may be wrong for the next. If you are weighing a branch against an app, our guide on online banks and local branches lays out the trade-offs.
Numbers always carry their date. If you see a fee or a rate, look for the “as of” month beside it. No date means you should check the bank before relying on it.
How often we review
Pages about specific banks, such as Chase or Wells Fargo, get a full check at least twice a year. Fees, hours and branch details move faster than most people expect. We also re-check a page sooner when a bank announces a merger, a branch closure, or a change to account terms, or when a reader flags a problem.
Corrections
We get things wrong sometimes. When we do, we fix the page, update the figures and, for anything that could change a money decision, note the correction on the page. We don’t quietly rewrite and hope nobody noticed. To report an error, use the form below and name the page and the sentence in question. A link to the bank’s or regulator’s page that shows the right answer speeds things up.
Independence
This site is independent. We are not a bank, a broker or a lender, and we don’t open accounts, hold money or process applications. We have no authority to speak for any bank we write about. Pages about institutions such as Bank of America or TD Bank describe them from the outside, using public information.
General information, not advice
Our guides are general information. They are not personal financial, legal or tax advice, and they don’t take your situation into account. Before you act on anything involving your money, check the current terms with the bank and, if the stakes are high, talk to a qualified professional. All banking involves some risk: fees, rate changes and limits on insurance coverage can all affect you.
Contact us
You can write to us about a mistake, an outdated branch or ATM detail, a question about how we researched a page, or a bank you would like to see covered. We read every message. We can’t give personal financial advice or resolve problems with your own account. For that, contact your bank directly. We aim to reply within a few business days.
Phone: +91 22 2652 9981
FAQ
Is this site a bank?
No. We don’t hold deposits, open accounts or lend money. We publish guides about banks and branches.
Do you give financial advice?
No. Everything here is general information. For decisions about your own money, check current terms with the bank or speak to a qualified professional.
Where do your facts come from?
From the banks’ own pages first, then checked against the FDIC, the CFPB and the Federal Reserve.
How do I report a mistake?
Send it through the contact form on this page. Tell us which page and which statement is wrong, and include a source if you have one.
